Since 1982 the mission of BIS has been to create the best digital recording solutions available in the marketplace. Our value is based upon our ability to sell, install and support those systems. We will work hard to maintain a balance of products and services that will allow our customer to weather changes in technology. We will build our company by remembering that our highest priority is always the customer.
BIS has the unique ability to integrate communication, recording and multi-media system solutions with computers, networks, sound systems, video systems, cameras and video recording systems, presentation technology systems, hearing impaired devices, digital audio and video recording software and operating systems for our customer’s critical applications.
WHAT CLIENTS SAY!
Our video arraignment system as installed by BIS Digital is outstanding. The video is very clear and the sound is excellent. Our system has work wonderfully for over 2 years and we simply do not have any problems. Anyone is welcome to come over and view our system. It is fabulous!
Blake Anderson, City Judge in Jackson, TN.
We have been a customer of BIS Digital for over 15 months. BIS provided two services to our organization. The provided & installed the DCR recording software and configured digital video presentation systems in two of our district judges courtrooms. I would rate their level of technical expertise as very high. They did a great job for us and were thoroughly professional. Their customer service is likewise very good. They are receptive and always return our cals or emails promptly.
Patrick G Shubird, Dir. of IT for U.S. District Court for the Southern District of Alabama
For several years Tennessee’s criminal courts were equipped with analog recorders, which we acknowledged as the primary method of capturing the verbatim record. We were then introduced to the Digital Court Recorder (DCR), which was developed by BIS Digital and we determined that the DCR would best meet the needs of the Tennessee’s court system. To date, the AOC has purchased a total of 118 DCR systems from BIS Digital. The DCR system meets our needs as far as sound quality, ease of use and the ability to automatically store files in one location. The BIS staff has been responsive to any question or issues that we have had and committed to maintaining a good customer/client relationship.
Mary Rose Zingales, Court Service Director, Supreme Court of Tennessee
Anderson County Courts are currently using BIS Digital for video arraignment and audio recording in the court rooms we are very pleased with the products and services they offer.
William Jones, Circuit Court Clerk, Anderson County, TN.
I just wanted to let you know what a fantastic job BIS Digital did installing the Digital Court Reporting (DCR) system in Putnam County. It was easily a two-week installation in five courtrooms, but they worked long hours to get it done in one week. The team was great to work with and have the patience for the job!. They had to work around a lot of court staff and judges that weren’t too excited about getting into the digital age. They were professional in every way.
Marcia Borya, Putnam County Circuit Court Clerk
I’m writing to thank and acknowledge Alex Aponte for providing us with outstanding service during an onsite visit on May 28.
Whether by phone or onsite, over the years Alex has consistently provided top-notch support in a professional and courteous manner.
Alan Karjalainen, ITS Department City of Boynton Beach
We recently purchased a digital court reporting system from BIS for our four court reporters and last month purchased new PA systems for two of our courtrooms. A BIS account manager called on us, explained/demoed the equipment and has followed up after the installation to inquire about any problems or lingering issues. We have had none. I have found it rare when the product that is delivered and installed is exactly how the sales rep represented it before the sale, but in the case of the court reporters’ system and the new PA system, they performed exactly as promised. BIS has been wonderful to work with, has followed up after the sales to advise/confirm install dates and could not have been more professional and helpful. You may be interested to know that your product was chosen over one of your competitors that we’d be doing business with for years and have known personally. I think that much of that decision was due to the BIS account manager’s diligence and professional manner as it was to the quality of the product. Also, we also were very pleased to have BIS as the installer of the equipment. The tech knew the products and did a professional installation. He took time to answer questions, sometimes answering the same question a number of times, and made sure the questions were answered and understood. He was very patient with our folks here, most of us with only limited technical knowledge. He worked long hours here so that the courtrooms were ready to go when needed. His easy-going demeanor, his patience and understanding made the transition from the “known” to the unknown” easy for those using the new equipment. He was willing to stay as long as needed, to train and re-train, and to simplify things for us all. I look forward to a continued business relationship with BIS.
Phil Hart, Court Administrator Floyd Superior Court
The District of Columbia’s Department of Motor Vehicles has elected BIS Digital’s DCR platform as the method of choice for capturing all hearings within their twenty-two hearing rooms. The DCR centralized server based solution utilizes DANTE technology to capture two [...]
The City of North Miami Beach received a long overdue upgrade to their commission chamber technology. By selecting BIS Digital, the city now has replaced older analog video equipment with state of the art high-definition video technology and digital sound [...]