Contact Support

Contact Support2019-08-23T15:58:00-04:00

BIS Digital offers service contracts that cover email, phone and onsite technical support as well as product repair and replacement. For details about our technical support, hardware replacement and software assurance programs, please contact us at (800) 834-7674.

BIS Digital customer support team is experienced and easily available through a single point of contact. Customer support is accessible 24/7/365, with calls placed to on-call support technicians typically returned within 30 minutes. Our certified engineers are available to provide support for on-site issues generally within one business day or sooner. After-hours customer assistance is also available for system emergencies only. For emergency assistance, please call the BIS Digital hotline at (800) 715-1234.

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